Bug Fixes v17

Help Page > Release Notes > v17 > Bug Fixes v17

Bug Fixes

DocStar Version 17.52.39553
(2019-01-11)

Available Downloads:
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Caution: We recommend contacting DocStar Support prior to downloading or updating either the server or client information.

22073 The system now recognizes < or > on forms without trying to convert it to HTML.
22061 Resolved error when saving a DataLink.
22050 System now deletes a document correctly without displaying an error that the document had been previously deleted.
21941 Fixed Pull-N-Present (PNP) workflow so that it displays quantities for drop ship lines.
21532 Fixed “cannot read property” error when processing documents.
21528 Message ‘You are not authorized to access this method using guest credentials’ while using external forms has been resolved.
21442 Ensures that all columns included when exporting to CSV from a saved search.
21419 Fixed issue with entering amounts into forms so that the entire value is saved.
21418 Resolved issue so that when importing email images using Batch Import, the entire image is saved without cropping.
21329 Predefined values for fields groups will now be transferred correctly for created forms.
21307 Fixed Batch Import issue with XML files so that files with extensions such as .a.doc are imported without error.
21300 Addressed processing time with “delete and reindex.”
21133 The “Remember these settings” option now works as expected.
19411 Resolved mobile issue when viewing approval home page, the system displayed an error message rather than the message displaying in .docx file.

DocStar Version 17.52.38655
(2018-09-07)

Available Downloads:
Update DocStar Server
Update DocStar Client

Caution: We recommend contacting DocStar Support prior to downloading or updating either the server or client information.

21033 E10 AP Automation Solution no longer reports a server error in the DocumenationStatus when finalizing an invoice.
21011 Changes to custom fields now tracked in the audit trail.

DocStar Version 17.52.38269
(2018-07-13)

Available Downloads:
Update DocStar Server
Update DocStar Client

Caution: We recommend contacting DocStar Support prior to downloading or updating either the server or client information.

15798 When multiple documents have been opened in the workflow screen and you delete a single document, the system no longer moves you back to the previous document.
19735 Fixed broken email links.
16838 The ‘unsubscribe’ link can be removed or moved from the workflow notifications.

DocStar Version 17.52.38125
(2018-06-29)

Available Downloads:
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Update DocStar Client

Caution: We recommend contacting DocStar Support prior to downloading or updating either the server or client information.

20130 Pre-processing now works correctly when using Batch Import.

DocStar Version 17.52.37786
(2018-04-27)

Available Downloads:
Update DocStar Server
Update DocStar Client

Caution: We recommend contacting DocStar Support prior to downloading or updating either the server or client information.

19874 Resolved issue with bursting documents creating an internal server error.
19846 Performance issue fix for customers on Cloud 5 using Internet Explorer.
19845 Fixed an issue with Buzzspace-based searches not completely correctly.
19844 Subject lines for mobile approvals now display correctly.
19820 Fixed issue with Internet Explorer crashing when loading different pages of a document.
19775 System maintains .xlsx files when bursting a document that was imported using email.
19465 Fixed OK and Cancel options in Workflow Designer.

DocStar Version 17.52.37528
(2018-03-30)

Available Downloads:
Update DocStar Server
Update DocStar Client

Caution: We recommend contacting DocStar Support prior to downloading or updating either the server or client information.

19710 Exporting results from the Retrieve process no longer includes broken links to content.
19704 Resolved issue in which the Submit button refreshed the page rather than moving the workflow to the next step.
19640 Fixed related to Google Chrome in which sorting custom fields with spaces in the field names would result in the browser being unresponsive.

DocStar Version 17.52.37485
(2018-03-23)

Available Downloads:
Update DocStar Server
Update DocStar Client

Caution: We recommend contacting DocStar Support prior to downloading or updating either the server or client information.

19675 Resolved error with the combo boxes not displaying all the columns properly resulting in an error.
19660 Focus now remains on the top of the metadata panel when clicking Submit in a workflow.
19583 Resolved issue with browser hanging when working with large lists in combo boxes inside a workflow.
19572 “Reset Workflow” option now displays correctly in the Workflow submenu from the Actions menu.
19267 Resolved OCR shortcut error when using a single mouse click.

DocStar Version 17.52.37338
(2018-03-02)

Available Downloads:
Update DocStar Server
Update DocStar Client

Caution: We recommend contacting DocStar Support prior to downloading or updating either the server or client information.

19539 Added a 99 year dropdown ‘type’ in the licensing portal
19471 Fixed “Value cannot be null Parameter name: Key” error when using links in forms
19273 Fixed Client connection issue with version 17.52
18430 Image rendering no longer fails repeatedly due to “out of memory” errors

DocStar Version 17.20.36995
(2018-02-02)

19375 New forms with attachments will no longer render blank if not completed
19348 Forms are no longer truncated or show “rendering, please wait” message when using annotations or approving
19257 Resolved “TypeError: Unable to get property ‘setId’ of undefined or null reference” message when scrolling through multiple documents
19210 Eliminated refresh loop in Firefox when sorting by Posted Date on the workflow panel
18975 Added scroll bar to the actions menu on screens other than the retrieve screen
18699 Automation Service no longer crashes with “32Bit Imaging console closed due to 15 minutes of inactivity”and AccessViolationException
18407 Default Forms for packages no longer load as rendered documents and instead function as editable forms

DocStar Version 17.52.37170
(2018-02-16)

19273 Resolved an issue with the client being unable to connect on version 17.52 of DocStar
19267 Fixed ‘OCR Engine is returning an error “ZONE_SIZE_ERR_RET_OTHER”’ error when using OCR using a single mouse click
18430 Resolved “out of memory” errors with image rendering

DocStar Version 17.20.36995
(2018-01-26)

19281 Addressed an issue a small number of users were experiencing relating to worklflow / UI performance issues
19028 Documents or Forms created and assigned to workflow from a package slot no longer get stuck at a “Processing” step

DocStar Version 17.52.36994
(2018-01-19)

18861 Deleted documents are no longer able to be opened through an email link
10511 Documents merged from differing file types, such as PDF/XLS/JPEG will now render properly

DocStar Version 17.20.36990
(2018-01-19)

19162 DocStar no longer shows ineligible check boxes as always checked if a user has View Only rights to the Content Type
19096 The Client Service application upgrades properly when automatic updates are enabled
19093 Corrected a Client Service batch import issue where documents split with “Single Pages” or “Every X Pages” weren’t splitting
19056 Documents imported with blank page or barcode splitting now consistently split when Deskew/Despeckle is enabled
19045 Using $Text as input to with the Find Text task no longer results in blank values
19023 When using a public link for a form, users now see their own details instead of others. Additionally, Form Designers are able to disable auto saving on public link forms.
19017 Resolved the “Application Integration is not licensed, please contact support” error when users on Cloud 6 were attempting to use Print Import
19011 When tabbing from one datalinked field in a Content Type to another, the keyboard-selected value remains
19010 When using the Set Field Group task with an empty string, empty field groups are removed from line items
18472 Package Type Slot parameters and field defaults are now included in imports

DocStar Version 17.20.36410
(2017-12-08)

18462 Site Exports now include all default fields and parameters for imports containing Package Types
17966 Blank fields and blank field groups can now be stored in DocStar

DocStar Version 17.20.36364
(2017-11-27)

18848 Uploading to eConnect will no longer fail when the field group column is left empty

DocStar Version 17.20.36189
(2017-11-10)

18713 Resettng workflow on a large number of documents from the retrieve screen will no longer timeout
18193 Date-based values in field groups which have not been given a date will now default to today
17625 Instead of being a Super Admin function, Site Admins can now use LDAP import to import users
17352 Resolved SignlaR disconnect errors
13829 Scheduled reports are skipped for disabled users
12760 DocStar plugin works properly with Office 2016
12256 00:00 no longer will display in the date picker inside of system notifications
10521 ReportWorks now performs better error checking and reporting

DocStar Version 17.14.36012
(2017-10-27)

18709 Forms should no longer load slowly
18697 Datalinks load asynchronously from forms to help with forms performance
18691 Form attachments no longer cause the form to re-render
18660 “TypeError: Cannot read property ‘get’ of undefined” error message is no longer displayed when trying to search for documents in get region window of the OCR task
18558 Clicking the license terms link in the Client installation now navigates to the correct address
17774 Double-clicking items in the retrieve or workflow screens will now reliably open the double-clicked item instead of editing in the grid
17729 Clicking once in a Datalinked Line Item will now reliably allow editing

DocStar Version 17.14.35794
(2017-10-06)

18535 “Object Reference not set” message no longer occurs when approving
18238 Large documents (800 MB – 1 GB) will no longer fill the DownloadTemp directory on the server

DocStar Version 17.14.35729
(2017-09-29)

18523 The Content Type dropdown in the Content Fields panel will no longer automatically close when using Mozilla Firefox
18334 MachineID is now successfully being written to the Windows Registry

DocStar Version 17.14.35643
(2017-09-22)

18440 admin@docstar.com correctly retains super admin status
18370 Fixed an issue with non-standard size thumbnails overlapping
18355 Get Region UI on Barcode and OCR task now responds as intended.
18353 Resolved an issue where transactions weren’t being sent to GP if tax scheduling isn’t entered
18338 Line Item totaling works as intended
18328 Fixed an issue where Packages would occasionally display incorrect documents
18294 Package field names correctly adjust to width instead of wrapping
18204 The email widget now allows users to begin selecting export format before specifying an email address
18089 Enormous documents (10,000+ pages) now render successfully
18019 Emails greater than 80+ pages can now be sent
17929 Reportworks will now remain activated.
17940 Resolved “Operating System Error 3 The system cannot find the path specified” error on backup
17802 Fixed an issue where the folder column would not display icons if items were in sub-folders
17713 Text-based PDFs will no longer increase in size when burst or emailed as a PDF.
17479 Outlook draft messages are now properly removed when sending documents to DocStar
17402 Logging out of DocStar now preserves logout status
17393 Solr size is now reported correctly when index server is on a different server
17315 Resolved a caching issue with TypeAhead datalinks not providing vendor names
17206 Fixed an issue with the Split on Barcode task’s Get Region feature moving a page too far to the left and outside of the box
17082 Resolved “Selected Folder Does Not Exist” error when importing site settings
17037 Replace Text task now allows space in the replace field.
16974 Including annotations in exports no longer creates large increases in document file sizes

DocStar Version 17.14.35252
(2017-08-18)

18308 Fixed a rendering issue related to documents in the distributed queue
18295 The Clear Approvals task now works on Packages
18257 Resolved an issue with certain Datalink tasks encountering exceptions with a @parameter
18252 The “Unknown DateTime format” login issue has been resolved
18181 The first page of each content item now determines the icon of each content item in the retrieve screen
18180 When Forms AutoSave, attachments are now shown properly
18179 When completing a form and uploading an attachment, the “Specified Key Does Not Exist” error no longer displays
18068 Fixed a condition that would cause an Auth Token Not Found error

DocStar Version 17.14.34708
(2017-07-10)

18066 The Client Service no longer loses association with import jobs.
17786 Fixed an issue with the “Allows Access” feature not working for IP Restrictions
17737 Fixed an issue with inconsistent search results when using hyphens
17837 Fixes an issue on import during conversions
15955 When using Edge, users can now double-click on content items to open them.
13890 Fixed an issue where forms were not displaying the intended format, such as currency
13644 Thumbnails for rotated pages now display properly
9706 Fixed an occasional issue with the incorrect import date displaying on import jobs
18212 Fixes an issue where approvals folder appears empty
18184 Searching with quotes no longer hides the search value
18182 Instant form rending with attachments now works as expected
18167 Re-queuing imaging a document no longer results in an Internal Server Error
18128 If deleting a package, clicking the cancel button now cancels the deletion.
18093 Clicking on thumbnails shows the correct page as expected

DocStar Version 17.14.34708
(2017-07-10)

18036 The verify content type step is no longer bypassed when a custom field value is empty
18007 Improved the OCR shortcut functionality so that it will populate the field in focus as expected
17896 Removed the admin gateway permission requirement to view a form in edit mode
17803 Show hits using phrases with quotes now works as expected
17493 Corrected an issue that created an invalid link to a document if your account belonged to more than one site
15008 Zip files downloaded from can now be extracted on Mac OSX
14382 The workflow add step will no longer shift branch conditions
17674 Rulers and lines have been added for more precise field alignment in form
17350 An “Escape Quotes” option has been added for character based parameter types feature using
17931 Fixed issues with the Distributed Queue not processing documents in the correct order.
17896 Corrected an issue with users not being able to view a form if they have modified rights to that form.
17789 Fixed an issue wherein a small portion of PDF documents were coming in with text that looked like bubbles
17562 Fixed an issue with the DocStar Client reporting that it had an update available when it did not.
17283 Fixes an issue where extracting text on very large bursted documents which included a combination of jpeg and png renderings would fail
17077 Fixed an issue where DocStar would return a 404 error when using Kiosk Mode on a port other than 80
17076 When using Kiosk mode, users will no longer have to close the DocStar client manually when logging in if the client is already open.
16427 Saving a number of similarly titled files no longer will show the “An item with the same key has already” message.
15207 “Auto quote” user preference added to quick search to search for phrases more easily.
14587 Rotated pages will remain rotated.
14582 Ensures that Content Type and Security Class are not reset if you log out and back in before submitting documents in the Capture Tab.

DocStar Version 17.6.34406
(2017-06-23)

18036 The verify content type step is no longer bypassed when a custom field value is empty
18007 Improved the OCR shortcut functionality so that it will populate the field in focus as expected
17896 Removed the admin gateway permission requirement to view a form in edit mode
17803 Show hits using phrases with quotes now works as expected
14382 The workflow add step will no longer shift branch conditions
17674 Rulers and lines have been added for more precise field alignment in form
17350 An “Escape Quotes” option has been added for character based parameter types feature using
17931 Fixed issues with the Distributed Queue not processing documents in the correct order.
17896 Corrected an issue with users not being able to view a form if they have modified rights to that form.
17789 Fixed an issue wherein a small portion of PDF documents were coming in with text that looked like bubbles
17562 Fixed an issue with the DocStar Client reporting that it had an update available when it did not.
17283 Fixes an issue where extracting text on very large bursted documents which included a combination of jpeg and png renderings would fail
17077 Fixed an issue where DocStar would return a 404 error when using Kiosk Mode on a port other than 80
17076 When using Kiosk mode, users will no longer have to close the DocStar client manually when logging in if the client is already open.
16427 Saving a number of similarly titled files no longer will show the “An item with the same key has already” message.
15207 “Auto quote” user preference added to quick search to search for phrases more easily.
14587 Rotated pages will remain rotated.
14582 Ensures that Content Type and Security Class are not reset if you log out and back in before submitting documents in the Capture Tab.

DocStar Version 17.6.34049
(2017-05-19)

17789 Fixes a rendering issue where certain PDF documents were displaying small black dots instead of text.
15225 Fixes an issue where date-related searches do not display the intended results.
14993 The “Add” task in the Workflow Designer now works as intended when used in conjunction with the “Advanced Format” task.

DocStar Version 17.10.33764
(2017-04-28)

17146 Batch Import will no longer fail with a message that states your system is not licensed when it actually is
17046 You can now opt out of receiving emails and not have your super admin permissions removed

DocStar Version 17.6.33658
(2017-04-28)

17561 Bursting content will no longer cause the error “Cannot access a closed stream”

DocStar Version 17.6.33519
(2017-04-14)

16199 Using the send to email with default client option will once again work with email clients other than Outlook, such as Thunderbird

DocStar Version 17.6.33139
(2017-03-17)

17216 The error “You must specify at least one entity type to be included” is no longer received when resetting user preferences
17081 Using an underscore (_) in a form element with formatting applied will now not cause decimal fields to display improperly
16811 A text input such as a type ahead datalink will now take on the inputs specified width and height
16747 Corrected a condition that would cause the client to report “Site has been moved or currently in process of moving”
16514 The DocStar client is no longer uninstalled and reinstalled as part of the upgrade process. Instead now only the files necessary for the upgrade are downloaded and put into place
16468 The disposition of records using Records Management will once again work as expected when using a large selection of content
16451 Corrected an issue that would prevent a user from selecting their workstation from the client selection list
16422 Individual WEDS settings are no longer ignored when sending emails to a group using workflow
16419 Records Management will once again dispose of content as expected
16355 Additional detail has been added to our error logs when the “VerboseErrorReporting” setting is enabled to aid in narrowing down issues
16199 Using the send to email with default client option will once again work with email clients other than Outlook, such as Thunderbird
16101 Addressed an issue with the capture kiosk mode that would prevent a user from connecting if their machine had a special character in its name
16044 You are no longer required to enter an email address when you choose to open Outlook from the email list action
15493 Added the ability to synchronize values on multi-part forms
15090 Computer NIC changes will no longer have an effect on batch import settings
15019 Disabling a DocStar client from the distributed queue page now works as expected
15003 Corrected a condition that could cause the error “The Company Id provided either does not exist or is not accessible by you” in the DocStar client
14935 The CSV Batch Import Limit option now works as expected
13894 Corrected a condition that could cause the seat license selection list in the client to be empty even if there were available licenses
13411 Workflow steps can once again be sorted alphabetically
12692 Emailing documents with the same title and different capitalization will no longer cause an error
12324 Corrected an issue that would cause duplicate batch import job notification emails
12284 Corrected the issue with opening content and receiving the error” Cannot perform runtime binding on a null reference”
12140 Searching with created on can now use a max hour of 23 and a max minute of 59
11890 The import monitoring engine of the client has been updated and will no longer fail with the error “Proxy Move In Progress”
10323 Corrected an issue that would prevent a download button from displaying in the viewer window when content was not rendered

 

 

 

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