Logging In

Logging In to DocStar

  1. Open your web browser.
  2. In the Email field, enter your user name.
  3. Select the Log in button.
  4. In the Password field, enter your credentials.

    Note:  If you want the system to remember your credentials for the next session, select the Remember Me check box. This option is not recommended for shared computers.
  5. Select the Log in button.
    The DocStar site displays to the Home tab.


Epicor Identity Provider

With the incorporation of Epicor Identity Provider (IdP), you can use the same authentication process for your DocStar system that you use for your other Epicor applications. Epicor Identity Provider gives you a familiar and seamless sign-on experience when you access DocStar. In addition to single sign-on, Epicor IDP integration provides central administration and multi-factor authentication.

When using Epicor IDP with DocStar, the DocStar system detects the current system user is logging in and displays your user name. If your system administrator has activated the Epicor multi-factor authentication, you will provide your password and then an authenticator code.

For the typical multi-factor authentication, the following process occurs.

  • Since the system already recognizes the current user, you only enter the password and then select Log in.
  • The system sends a code to your mobile device either on the Microsoft Authenticator app or via text message.
  • Enter the Authenticator code for the Two-factor authentication, and then select to log in to DocStar.
DocStar ECM Help Center
© 2021 Epicor Software Corporation. All Rights Reserved.